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“I
own a IT support company located in the South East of England. We
offer a range of services enabling small and medium size businesses
to out-source substantial parts of their IT function.
For several
months we had been considering how to increase our range of services
we could offer and a remote backup solution seemed like a logical
first step. Several of our customers had experienced backup failures
in the past or were concerned that they were not taking adequate
steps to protect their data.
We approached dso and were impressed
with the level of pre-sales and technical support we received right
from the start.
The fact that i-stor utilises CA software was also
a big attraction for us as we know that the service will continued
to be well supported in the future. We had concerns that other service
providers with their proprietary software would not keep pace with
rapid changes in the software market, such as with the introduction
of Microsoft Vista.
i-stor has enabled us to add a managed service
to our range of services in a completely painless fashion. It provides
an additional revenue stream over a long term contract and an up-sell
opportunity into our existing customer base. What more could you
ask for?”
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