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Live Chat
and Desktop Sharing
Enhanced remote interaction between technicians
and end-users.
Automated Repair Tools
Retrieve diagnostic information
instantly and accurately.
Automated Tasks
implement resolutions to
common problems with no end-user intervention required.
Advanced Repair
Tools
Enable technicians to manage the remote computer in the background
without having to interrupt the end-user
Intelligent Support Workflow
Optimises service desk processes with queuing and advanced security
systems built-in
Fully hosted and managed solution
Scales to meet any business requirement
All transactions are encrypted using
a 168-bit cipher and/or HTTPS
Supporting Environments
Windows Server and Client Platforms |
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